Terms and conditions of use
Who are we?
Our website address is : https://ornorm.com.
Use of personal data collected
When you land on our login page, a temporary cookie will be placed to determine if your browser accepts cookies. This cookie does not contain any personal data and will be deleted automatically when you close your browser. When you log in, a number of cookies will be placed to save your login information and preferences. The lifespan of a login cookie is two days while the lifespan of a preferences cookie is one year. If you choose “Remember be,” your login cookie will be stored for two weeks. If you log out of your account, the connexion cookie will be deleted.
If you modify or publish a post, an additional cookie will be stored in your browser. It does not contain any personal data. Rather, it indicates the ID of the publication you have just modified. It expires after one day.
Embedded content from other sites
Audience statistics and measurements
Google Analytics is installed on this website for statistic compiling purposes.
The personal data contained in their profile of a registered user will be stored. Any user can view, modify or delete personal information at any time (except their username). Site managers may also view or modify this information.
Access to your data
If you have registered for an account or left a comment on the site, you can request a copy of the file that contains your personal data, including any details you may have provided. You may also request the suppression of personal data. However, this excludes data stored for administrative, legal or security reasons.
Our contact email address is [email protected].
We collect information during the order validation process on our shop.
What we track and store
During your visit, we track:
- Viewed products: To display, for example, recently viewed products.
- Location, IP address and browser type: To estimate taxes and shipping rates.
- Shipping address: You’ll be asked to enter your address to estimate delivery costs and ship your order.
At checkout, you will be asked to enter personal data including name, billing and shipping addresses, email address, phone number, payment details and eventually, account data like username and password. This data is used to:
- Send updates about your account and order
- Respond to requests, including returns and order issues
- Process payments and fraud prevention
- Set up your shop account
- Conform with legal obligations, including tax rate calculation
- Improve our shop
- Send marketing messages, should you opt in
If you create an account, we will store your name, address, e-mail address and phone number. They will be used to pre-populate the appropriate fields during the checkout process. Your data will be stored for as long as we need it for the purpose for which we have collected and used it. We are not legally obliged to continue to store it.
Who has access to data
Certain members of our team have access to the information you provide. For example, administrators and managers can access:
- Order information, including items purchased, order date and shipping details
- Client information, including name, e-mail address and billing and shipping information
Our team has access to this information to process orders, issue refunds and provide customer assistance.
Payments are processed with Stripe. During payment processing, some data will be sent to Stripe, including payment amount and billing information.