FAQ

Where can I shop for ORNORM?

ORNORM is available on line at ornorm.com

Does ORNORM offer a wider size range?

For our first collection, ORNORM will offer sizes from XS to XL. A wider selection of sizes will be available in the future.

How can I contact ORNORM?

For general inquiries – [email protected]
For inquiries regarding your specific order – [email protected]
For media inquiries – [email protected]

Which payment methods are accepted?

Credit card (Visa, MasterCard, American Express)

How do you change or cancel a purchase?

Contact [email protected] to change or cancel your purchase.

What if my order has been stolen or lost?

Contact [email protected] in case of lost or stolen orders.

What if the item I purchased arrives damaged?

If the item delivered to you arrived damaged, contact [email protected] including your order number and a photo of the item.

How do I register for a customer account?

To create your customer account, click on the ACCOUNT icon on the right-hand side of your screen and follow the instructions provided.

The customer account functions include:

  • Faster purchases
  • Registering your delivery address and payment method
  • Tracking your order
  • Choosing favorites.